These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “Customer”) and Methodology, Inc., a California corporation (“Methodology,” “we,” “us,” or “our”), governing your use of our website at www.gomethodology.com and app.gomethodology.com (collectively, the “Site”) and your purchase of our meal delivery subscription services and related products (the “Services”).

By accessing the Site, creating an account, placing an order, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not use the Site or purchase any Services.

You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are under 18, you may use the Site only with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

We reserve the right to update or modify these Terms at any time. The effective date at the top of this page indicates the most recent revision. Your continued use of the Site or Services after any modification constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

Methodology provides a premium prepared meal delivery service. We offer weekly subscription programs featuring calorie-controlled, nutrient-dense meals that are free of gluten, dairy, and refined sugar. Our Services include, but are not limited to:

• Weekly meal subscription programs (including Signature, Sustain, and Peak programs)
• One-time meal program purchases
• Ancillary food and beverage products
• Related packaging, delivery, and customer support services

Meal options, pricing, availability, and delivery areas are subject to change at our discretion. We deliver to the contiguous 48 United States. Specific delivery schedules, cutoff times, and service areas are described on the Site and may vary by region.

AUTOMATIC RENEWAL DISCLOSURE

Your Methodology subscription is a continuous service that will automatically renew each week until you cancel. Your payment method will be charged the applicable subscription price each Sunday for the upcoming delivery week. Once charged, that delivery is finalized. You may cancel your subscription at any time through your account at app.gomethodology.com (Settings > Billing). Cancellation takes effect for your next unlocked delivery week (approximately 8 days out).

3.1 Subscription Programs. When you subscribe to a Methodology meal program, you are enrolling in a weekly automatic renewal subscription. Your subscription will continue on a week-to-week basis, and your payment method will be charged each week on Sunday for the upcoming delivery week, until you cancel your subscription in accordance with Section 5 of these Terms.

3.2 Pricing. The price of your subscription is determined by the program, meal selections, portion size, and number of delivery days you choose at the time of enrollment. Pricing is displayed on the Site at the time you place your order and on your order confirmation. Your weekly charge may include meal costs, delivery fees, and service fees as disclosed at checkout. We reserve the right to change pricing at any time, and any price changes will be communicated to you before they take effect.

3.3 Payment Processing. Payment is processed each Sunday for the upcoming delivery week. By subscribing, you authorize Methodology to charge your designated payment method on a recurring weekly basis. It is your responsibility to ensure your payment information is current and accurate. If a payment fails, we will attempt to contact you to resolve the issue. We reserve the right to suspend or cancel your subscription if payment cannot be collected after reasonable attempts.

3.4 Order Management. You may edit your meal selections, swap meals, or skip a delivery week through your account at app.gomethodology.com. All changes, edits, and skips must be made by Sunday at 11:00 PM Pacific Time to take effect for the following delivery week. Orders that are not edited or skipped by this deadline will be processed and charged automatically.

3.5 Affirmative Consent. By checking the consent box at checkout and completing your purchase, you affirmatively consent to these automatic renewal terms, including the recurring weekly charges described above. You acknowledge that your subscription will continue and you will be charged each week until you cancel.

To use certain features of the Site and to purchase Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5.1 How to Cancel. You may cancel your subscription at any time through your account settings at app.gomethodology.com by navigating to Settings > Billing and selecting “Cancel Subscription.” Cancellation is available entirely online and does not require a phone call, email, or any other contact with Methodology.

5.2 When Cancellation Takes Effect. Your subscription is charged each Sunday for the upcoming delivery week. Once charged, that delivery is finalized and cannot be cancelled. When you cancel, the cancellation takes effect for your next unlocked delivery week, which is the week following your most recently charged delivery (approximately 8 days out). Your most recently charged delivery will be shipped as scheduled, and no further charges will be applied to your account. For example: if you cancel on a Wednesday, your delivery for the current week (charged last Sunday) will still arrive, and your cancellation prevents charges for the following week and all future weeks.

5.3 Cancellation Confirmation. Upon cancellation, you will receive a confirmation email to the email address associated with your account. This email will confirm: (a) that your subscription has been cancelled, (b) the date your cancellation was processed, (c) the date and charge amount of your last delivery, (d) the first cancelled delivery week, (e) a confirmation number, and (f) instructions for how to resubscribe if you choose to do so in the future.

5.4 Pausing Your Subscription. As an alternative to cancellation, you may pause your subscription through your account settings. Pausing suspends your subscription and all associated charges. Your program preferences and pricing will be preserved. You may resume your subscription at any time.

5.5 Skipping a Delivery. You may skip individual delivery weeks through your account settings. Skips must be submitted by Sunday at 11:00 PM Pacific Time to take effect for the following delivery week. Skipped weeks will not be charged.

5.6 Effect on Communications. Cancelling your meal subscription does not unsubscribe you from marketing emails, SMS messages, or other promotional communications. You may manage your communication preferences separately through your account settings under Account Info > Notifications, or by using the unsubscribe link in any marketing email.

Due to the perishable nature of our products, we generally do not offer refunds for delivered meals. However, if your delivery arrives damaged, spoiled, or materially different from what was ordered, please contact us at [email protected] within 48 hours of delivery and we will work with you to provide an appropriate credit or replacement.

For deliveries shipped via FedEx, UPS, or similar carrier that arrive more than one business day late, we will issue a credit for one day of meals (not the full delivery). Credits will be applied to your Methodology account and may be used toward future orders.

Nothing in this section limits your rights under applicable law, including but not limited to your rights under California’s Automatic Renewal Law (Cal. Bus. & Prof. Code sections 17600-17606).

7.1 Delivery Methods. In California courier delivery regions, meals are delivered overnight by 6:00 AM on the scheduled delivery day. In all other regions, deliveries are made via FedEx or similar carrier by the scheduled delivery day.

7.2 Delivery Instructions. You must provide accurate delivery instructions, including a safe location for your delivery. Methodology is not responsible for deliveries that are stolen, damaged by weather, or otherwise compromised after they have been delivered to the location you specified.

7.3 Delivery Delays. Methodology is not responsible for delays caused by carriers, weather, natural disasters, or other circumstances beyond our reasonable control. We will make commercially reasonable efforts to notify you of any anticipated delivery delays.

All Methodology meals are free of gluten, dairy, and refined sugar. However, our meals are prepared in facilities that also process wheat, soy, peanuts, dairy, tree nuts, shellfish, and other allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that our products are free from traces of any allergen. If you have a severe allergy, you should carefully evaluate whether our products are appropriate for you.

Nutritional information, ingredient lists, and allergen disclosures provided on the Site are approximate and may vary based on ingredient sourcing and preparation. They are provided for informational purposes only and should not be relied upon for medical dietary decisions.

All content on the Site, including but not limited to text, images, graphics, logos, recipes, meal names, packaging designs, software, and other materials, is the property of Methodology, Inc. or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. “Methodology,” “Food is Medicine,” and related logos and marks are registered or unregistered trademarks of Methodology, Inc.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from the Site without our prior written consent, except as necessary for your personal, non-commercial use of the Services.

Your use of the Site and Services is also governed by our Privacy Policy, available at www.gomethodology.com/privacy-policy. By using the Site, you consent to the collection, use, and sharing of your information as described in the Privacy Policy. Please review the Privacy Policy carefully.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, METHODOLOGY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF METHODOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, METHODOLOGY’S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE OR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO METHODOLOGY DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL. IT ALSO LIMITS YOUR ABILITY TO BRING CLAIMS ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS.

12.1 Agreement to Arbitrate. You and Methodology agree that any and all disputes, claims, or controversies arising out of or relating to these Terms, the Site, the Services, or the relationship between you and Methodology (collectively, “Disputes”) shall be resolved exclusively through final and binding individual arbitration, rather than in court, except that either party may bring individual claims in small claims court if the claims qualify. This agreement to arbitrate is intended to be broadly interpreted.

12.2 Arbitration Rules and Forum. The arbitration shall be administered by JAMS (Judicial Arbitration and Mediation Services) under its Streamlined Arbitration Rules and Procedures, or, if JAMS is unavailable, by another mutually agreed-upon arbitration forum. The arbitration shall be conducted by a single arbitrator. The arbitration shall take place in Contra Costa County, California, unless you and Methodology agree to a different location or to proceed by telephone, video conference, or written submission.

12.3 Arbitration Fees. If you initiate arbitration, Methodology will pay all JAMS filing and arbitration fees beyond the first $250, which is your responsibility. If Methodology initiates arbitration, Methodology will pay all fees. Each party shall bear its own attorneys’ fees and costs, except as otherwise provided by applicable law.

12.4 Class Action Waiver. YOU AND METHODOLOGY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION SHALL BE NULL AND VOID.

12.5 Waiver of Jury Trial. BY AGREEING TO ARBITRATION, YOU AND METHODOLOGY EACH WAIVE THE RIGHT TO A TRIAL BY JURY. YOU ALSO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR LITIGATE ON A CLASS-WIDE BASIS.

12.6 Opt-Out Right. You have the right to opt out of this arbitration provision by sending a written notice of your decision to opt out to: Methodology, Inc., Attn: Legal Department, 1130 Burnett Avenue, Suite K, Concord, CA 94520, or by email to [email protected], within 30 days of your first purchase from Methodology. Your opt-out notice must include your name, email address, mailing address, and a clear statement that you wish to opt out of the arbitration and class action waiver provisions. If you opt out, you may pursue claims in court, subject to the other provisions of these Terms.

12.7 Survival. This arbitration provision shall survive the termination of your account, the cancellation of your subscription, and the expiration or termination of these Terms.

12.8 Severability of Arbitration Provision. If any portion of this Section 12 is found to be unenforceable, the remaining portions shall remain in full force and effect, except that if the class action waiver (Section 12.4) is found to be unenforceable, then the entirety of this Section 12 shall be null and void and the parties shall proceed in court.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. To the extent that any Dispute is not subject to arbitration under Section 12, you and Methodology consent to the exclusive jurisdiction and venue of the state and federal courts located in Contra Costa County, California.

You agree to indemnify, defend, and hold harmless Methodology, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site or Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any content or information you provide to Methodology.

Methodology shall not be liable for any failure or delay in the performance of its obligations under these Terms due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, war, terrorism, labor disputes, supply chain disruptions, carrier failures, fire, flood, or utility outages (each, a “Force Majeure Event”). In the event of a Force Majeure Event, Methodology’s obligations shall be suspended for the duration of the event, and Methodology will use commercially reasonable efforts to resume performance as soon as practicable.

By creating an account or making a purchase, you consent to receive electronic communications from Methodology, including but not limited to order confirmations, delivery notifications, subscription renewal notices, billing statements, and account-related messages. These communications may be sent via email, SMS, or push notification. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

You are responsible for all applicable sales tax, use tax, and other taxes or duties imposed by any governmental authority in connection with your purchases. Tax amounts, if applicable, are calculated at checkout based on your delivery address and applicable tax rates.

18.1 Entire Agreement. These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Methodology regarding the subject matter hereof and supersede all prior agreements, understandings, and communications, whether written or oral.

18.2 Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

18.3 Waiver. The failure of Methodology to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

18.4 Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of Methodology. Methodology may assign these Terms without restriction.

18.5 Notices. All notices to Methodology under these Terms shall be sent to: Methodology, Inc., 1130 Burnett Avenue, Suite K, Concord, CA 94520, or by email to [email protected]. Notices to you may be sent to the email address associated with your account.

18.6 Headings. The section headings in these Terms are for convenience only and have no legal or contractual effect.

18.7 No Third-Party Beneficiaries. These Terms are for the benefit of you and Methodology only. No third party shall have any right to enforce any provision of these Terms.

If you have any questions about these Terms, please contact us:

Methodology, Inc.
1130 Burnett Avenue, Suite K
Concord, CA 94520
Email: [email protected]
Legal inquiries: [email protected]
Phone: 470-613-7332 (6:00 AM to 8:00 PM Pacific Time)

Last updated: March 26, 2026